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Oct10
Retaining Your Top Talent
CIO Insight gives some very good advice about what keeps your top-guns on your side when the headhunters come a-calling.

And, no, it's not just about the money.

In the article, Attracting and Retaining IT Pros: An Idea You May Not Have Thought Of, written by David Foote, there are some nuggets of value that help managers see into the minds of their best people:

Talented, motivated... professionals want three additional things [in addition to good pay]: career advancement and new challenges; a great group of people to work with; and a certain amount of work/life balance. Not just in their current jobs, but especially in the jobs and roles they aspire to two to three years or more down the road. Without a reasonable expectation that they can get satisfaction in these areas at your company, they will find an employer who will satisfy all or most of these immutable needs.

So, what should you do?

The Internet tells me that immutable means: "not subject or susceptible to change or variation in form or quality or nature..." 

In other words, "Write this down.  You're going to need this from time-to-time."

To answer the question, "what should you do?" Foote gives some very good advice in the article.  To me, what it boils down to is:
  • Make a concerted, global effort (within your scope of operations) to be concerned about the people in your team--who they are (and want to be), not just their jobs and what they do for you.
  • Sit down with your direct reports and work with them.  Have them do the same for their teams.  They are recruiting future superstars from the ranks of thier staff.   These meetings should be regular (once a month may be too much--every three months may be too sparse).  These meetings should be part formal and informal.
  • This will be a joke if you try and do it either all-at-once or without serious, concentrated effort over many, many months, quarters and years.
  • Don't start this without the gut to persevere even when temptation comes to stop or redirect... or worse--get distracted by putting out fires and dealing with those day-to-day emergencies that, in the whole, are meaningless if you lose your top-talent.

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