« The Impending Perfect Storm for Talent | Main | Rise of the Creative Class »

May 5
CRM is dead
Rob Merrill May 5, 2006
Know More: Change Management, Company Culture, Economic Outlook, People 2.0, Change Management
Seth Godin notes that companies really focused on their customers are so passionate about it, they let the customer tell them what to do:

It might be more than just semantics. Disney Destinations Marketing has a new department:

Customer Managed Relationships

Here's the quote from them that Tim shared with me, "CMR is our version of CRM - just a slight nuance regarding our philosophy that our guests invite us into their lives and ultimately manage our presence/relationship with them."

1 Comments/Trackbacks




» The ACLU, CRM, and CRAP from Marketing Headhunter.com
I'm doing a search for a multichannel retailer who seeks a new Director of CRM. For those of you who don't know, CRM stands for customer relationship management, and it's essentially a companywide database marketing initiative that allows a business [Read More]

Tracked on: June 7, 2006 1:51 PM | Permalink to Trackback

submit a trackback

TrackBack URL for this entry:

post a comment

Name, Email Address, and URL are not required fields.





Comment Preview

« The Impending Perfect Storm for Talent | Main | Rise of the Creative Class »

Advertise

Related Resources

Advertise Here

recent comments

    sponsored ads



    topics

    subscribe


    Prefer Email?
    Subscribe below-

    Enter your Email:


    Powered by FeedBlitz What's this?

    Current News

    Press Releases

    resources

    Bookmark this Page
    Write for us
    About us
    Team
    Contact
    Subscribe
    Advertise
    Network Map
    Privacy
    Disclaimer

    Support This Blog

    archives

    blogroll


    I'm a C-list Blogebrity

    business social media

    Use these fast growing business social media sites to promote your business, feature your products, spotlight your business leaders, create links, and drive traffic back to your company site, all for free!

    BIZZlogos - Add your logo - free link to your site
    BIZZphotos - Add photos of your products and people
    BIZZprofiles - Submit your profile and build your online visibility
    BIZZspotlight - Spotlight your business with free links
    BIZZvideos - Videos about businesses, products and business people.
    BIZZbites - "Digg" for Business - Submit your articles and posts

    Know More Media - Human Resources

    know more media network

    View Network Map

    Network Feed List (OPML)

    Know More Media Network
    Feed

    we support unitus

    Unitus - Global Microfinance Accelerator

    PRWeb

    Influencer

    Influencer: The Power to Change Anything


    GoodRecruits is a member of the Know More Media network of business related blogs.

    Here are some current headlines from some of our business publications:

    ProductivityGoal

    CallCenterScript

    AdHurl

    TheBizofKnowledge

    LandingTheDeal

    CustomersAreAlways

    HealthCareVox

    BrainBasedBusiness

    TheInsurancePolicy

    MarketingBlurb